Fadjriastuti, Diah Ayu, Shalsha Az Zahra Fauzi, and Gagih Pradini. 2025. “Implementation of Electronic Customer Relationship Management in Increasing Customer Loyalty of Balifiber Providers”. International Journal of Economic and Social Studies 1 (1): 27-33. https://ijess.cvodis.com/index.php/ijess/article/view/4.